Strategic Communication Services
Don’t let what was left unsaid do the talking.
I provide organizations and leaders with talking points, tools, resources, and rewrites for maximum impact.
Internal Comms
I never make guarantees.
Except this one: Building out positive and effective communication strategies within your organization will improve processes and culture. (And your bottom line.)
Define and Align
Addressing how you interact with employees, volunteers, and other stakeholders will pay incredible dividends.
Strong internal communications will align employees with your organization’s goals and values, reduce everyone’s “meeting load,” and build confidence and camaraderie among staffers.
This area can include interviews, document and website reviews, and content audits to ensure your organization’s message is authentic and actualized.
I bring my own problem-solving approaches, which improve customized surveys and tools, feedback mechanisms, and outside-the-box ways of helping leadership access all of the layers of talent around them.
External Comms
Present and future clients, customers, donors, investors, and the general public deserve the best-formed, most engaging version of your message.
Every company has a great story to tell. With a unique narrative and storytelling toolkit, I’ll map out your story in connection to your values and goals, tailoring it for audiences and multi-channel impact.
Advocacy and Storytelling
I bring the storytelling toolkit to the advocacy space to identify, create, and uplift content in a narrative framework that serves large-scale public discourse, conflict resolution, and peace-building. We’ll source compelling stories that align with your mission and elevate your work, making meaningful connections along the way.
I can enhance the ideation process among your team members and source good stories from within your organization to engage your audience and cultivate community-based solutions.
Engage and Inform
I help you leverage the “attention economy” in ways that serve your brand. This includes building strategies around social media, newsletters, content creation, and outreach. There’s never been a cheaper or more efficient way to get so much content engagement. Let’s mobilize it.
The 24/7 news cycle takes no breaks, and neither should you when it comes to protecting your brand and your investments.
Crisis Communications
The bad news is that if you’re in business long enough, there will be bad news.
Here’s the good news! With a crisis communications strategy, you’ll be prepared for any eventuality. From over a decade as a private investigator, I’ve seen the full spectrum of risk management.
You bring the unique knowledge and experience of running your organization. I bring risk assessment, a deep understanding of communication strategies and tactics, and writing skills. Together, we craft strategies to conquer your biggest communication roadblocks.
In crisis or in preparation, having the right toolkit and communication plan will help you maintain stakeholder trust, provide accurate information under pressure, and preserve the reputation you’ve worked so hard to build.
This “Accountability Map” was the result of a multi-session facilitated process with a nonprofit organization. One of their “stuck places” was a sense that accountability structures were lacking, misunderstood, or unenforced. We mapped out the specific places where they wanted to better understand their organizational accountability.
From this stage, we identified which areas were most pressing, prioritized, and planned for how to address these issues (SOPs, onboarding, employee agreements, etc.).
Intel
Do you think you would benefit from private investigation, but you’re not sure where to start?
Pre-Investigation Consultations
Launching an investigation can be daunting and expensive. I spent over a decade as a licensed P.I., working with clients from the intake stage to the end results.
Let’s clarify your needs and determine what investigative techniques and tools would be suitable. I can also provide quality referrals and help you with your vetting process.